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Terms & Conditions

  • WE ONLY SHIP TO THE ADDRESS IN PAYPAL. PLEASE PUT CORRECT BILLING AND SHIPPING ADDRESS IN PAYPAL.
  • No Refunds or Exchanges due to hygienic reasons.
  • Regular orders can take up 5-10 days to be delivered.
  • Custom Orders can take up to 2 weeks to be delivered.
  • A cosmetologist license, business license, or other relevant information will be needed before we disclose wholesale prices.
  • Exotic Hair LA is not responsible for variation of colors due to computers.
  • Wigs will NOT look exactly like the celebrities. They are used for inspiration. The hair may need to be trimmed, highlighted, curled, flatironed, etc to complete the style.
  • Products are shipped USPS, UPS,  DHL, or Fedex.
  • We are not responsible to any delays due to the shipping company.
  • We are not responsible to any damage done to the products once they have been received by the customer.
  • Please follow care instructions or the hair will not last as expected and it is not our fault.
  • Exotic Hair LA has absolutely NO association with any of the celebrities pictured. We just use their images as inspiration.
  • Privately-labeling is available
  • Salons, Stylist, Distributors receive discounted rate  on products or commission on the sell of products.
  • Exotic Hair LA reserve the right to change the price at any given time.
  • Exotic Hair LA reserve the right to make changes to our Terms and Conditions/Return Policy at any given time.
  • Hair texture and hair color may very with the Virgin Remy products because each bundle comes from a single donor and has not been processed.
  • If you have a paypal account please sign into it first and make sure your shipping address is correct before you check out.